Diamond Dream Wholesale & Supply operates out of its business location in Helena, Montana. However, we also cater to national clients who call to inquire about our inventory, diamond sourcing, and wholesale prices. Online and telephone orders do not inhibit our ability to serve you. Customer's who order our estate jewelry online will often need rings sized as a common alteration. We can do this for you before shipping or you can have this service provided through your local jeweler.
Our shipping methods consist of FedEx services exclusively. We ship FedEx via our insurance which is secure and quick. Additionally, we find it is more secure to ship items to the closest FedEx Shipping Center facility to our clients address, to be held for pickup by the customer. This way, items do not get left on a doorstep and it does not have the chance to get out on a FedEx delivery vehicle were it can get lost or stolen. We ship packages to the nearest FedEx Shipping Center to your home address for free as this provides security, insurance, and a benefit to our clients.
The below video features some security tips for shipping valuables; including jewelry. This is typically how our customer's box will be packaged to arrive at the FedEx facility and your label disguised using discrete verbiage. Jewelry terminology will never be used via insurance regulations. We provide a complementary text message letting our customer's know 1) when their package has shipped, 2) the address of the FedEx facility destination, and 3) the unique tracking number for your package.
You can easily track your package's route and time of delivery to the FedEx Shipping Center nearest you, by visiting:
Our default free shipping option is 2nd Day Air pickup from a FedEx Shipping Center. However, if you have any shipping preferences we can accommodate your needs. This usually requires a phone call to discuss your plans as well as an additional cost. We aim to serve you in whatever capacity you feel would be ideal for your circumstances. Please give us a call to talk about your delivery needs at, 406-449-GOLD (4653).